Order Processing

• All orders take 1-2 business days to be processed.
• After the processing, your order will be well-packed and ready to be shipped.
• Processing time might be a little longer during the seasons of sale seasons or during the peak.

Shipping Time

Depending on your location, you will be able to receive the product in:

• Delivery Standard: 3-7 working days.
• Major Cities: Usually faster 

Upon shipping your order, you will get a confirmation message.

Shipping Charges

• Free Shipping on orders above Rs 20,000.
• Orders up to below Rs 20,000 can have a small, regular shipping charge depending on your location.

(Unless you wish the specification of fees to be such as to be absolutely distinct, tell me and I will give absolute figures)

Order Tracking

After your order has been shipped:

• An email/ SMS will be sent to you containing a tracking link.
• You are able to track the parcel that you are shipping in real time until it reaches your doorstep.

Incorrect Address

If the provided address is incomplete or incorrect:

• Delivery may be delayed
• Additional charges may apply for re-delivery

Please ensure the address and contact number are correct before placing the order.

Delivery Attempts

Our courier partner will make multiple delivery attempts. If the parcel is undeliverable due to customer unavailability, it may be returned to us.

International Shipping

Wish to add to this section, say so, I can make it to suit. (Unless your brand is a nationwide shipment, I will eliminate this.)

Damaged Packages

In case your order is damaged:

• Take photos/videos
• Contact us within 24–48 hours 

Our support team will solve the problem in a short period.

Contact for Shipping Support

If you have questions about your delivery or tracking:
Email: loonanights@gmail.com
WhatsApp: +92 324 3267823
We respond within 24 hours.